Visit 
for the most up-to-date resources.
| Resources | Phone |
|---|---|
| Alcohol and Drugs | |
| Alcoholics Anonymous- Western Mass Intergroup | 413-532-2111 |
| Massachusetts Substance Use Helpline | 800-327-5050 |
| The Recover Project | 413-774-5489 |
| Mental Health – Non-Crisis | |
| Center for Human Development (CHD) Clinic | 844-243-4357 |
| Child and Family Services -Therapeutic Services | 413-512-5026 |
| Clinical Support Options | 413-774-1000 |
| First Call For Help Mental Health – Non-Crisis | 800-339-7779 |
| MSPCC | 413-773-3607 |
| Peer Support Line | 888-407-4515 |
| ServiceNet Therapy and Psychiatry – Franklin/Hampshire | 413-772-2935, 413-584-6855 |
| The Icarus Project – online | theicarusproject.net |
| Western Mass Recovery Learning Center – Franklin/Hampshire | 413-539-5941, 866-641-2853 |
| Jobs, Education, Career Training | |
| Center for New Americans – Franklin | 413-772-0055 |
| Charboneau Learning Center | 413-774-3935 |
| Franklin/Hampshire Career Center – Franklin | 800-457-2603 |
| Greenfield Community College | 413-775-1000 |
| Mass Rehab – Franklin/Hampshire | 800-622-8112 |
| Mass Rehab Commission – Franklin/Hampshire | 800-622-8112 |
| North Quabbin Adult Ed. Center | 978-544-8917 |
| The Literacy Project – Franklin/Hampshire | 413-774-3934 |
| Westover Job Corps | 413-593-4000 |
| Food and Clothing | |
| Center for Self-Reliance | 413-773-5029 |
| DTA – Franklin | 413- 772-3400 |
| Franklin Area Survival Center | 413-863-9549 |
| Franklin County Community Meals | 413-772-1033 |
| Greenfield Inn | 413-774-6382 |
| Project Bread Food Source Hotline – Franklin/Hampshire | 800-645-8333 |
| Salvation Army Community Meals | 413-773-3145 |
| Survival Center | 413-863-9549 |
| Mental Health Crisis | |
| Child Abuse Services – Evenings | 800-792-5200 |
| Child Abuse Services – Parental Stress Line | 800-632-8188 |
| Child Abuse Services – Working Hours | 800-842-5909 |
| Crisis Services at Franklin Medical Center | 800-562-0112 |
| Poison Control – Franklin/Hampshire | 800-682-9211 |
| Runaway Hotline – Franklin/Hampshire | 800-621-4000 |
| Suicide Prevention – Franklin | 800-252-TEEN |
| Trevor Project | 866-488-7386 |
| Young Pregnancies/Parenthood | |
| Child and Family Services | 413-775-5000 |
| MA Society for the Prevention of Cruelty to Children | 617-587-1500 |
| Parental Stress Hotline – Franklin/Hampshire | 800-632-8188 |
| Parental Stress Line – Franklin/Hampshire | 800-632-8188 |
| Parents Helping Parents – Franklin/Hampshire | 800-882-1250 |
| LGBTQIA+ | |
| Community Action Youth Programs | 413-774-7028 |
| Generation Q | GenQ@communityaction.us |
| LGBT Coalition of Western Mass | 413-370-0506 |
| Shelter and Heating | |
| Community Action’s Fuel Assistance | 413-774-2310 |
| Community Action’s First Call For Help – Greenfield | 413-774-2318 x109 |
| Community Action’s First Call For Help – North Quabbin | 978-575-0818 |
| ServiceNet’s Franklin County Shelters | 413-774-6382 |
| Healthcare | |
| Community Health Center of Franklin County | 413-772-3748 |
| Franklin Medical Center | 413-773-0211 |
| Medicaid/Mass Health – Franklin/Hampshire | 800-596-1276 |
| Tapestry Health – Franklin | 413-773-5403 |
| Tapestry Health – Franklin/Hampshire | 800-696-7752 |
| Domestic Violence | |
| Domestic Violence Hotline – Franklin/Hampshire | 877-785-2020 |
| NELCWIT | 413-772-0806 |
| Transportation | |
| Franklin Regional Transit Authority (FRTA) | 413-774 2262 |
| PVTA Bus Schedule – Franklin | 413-586-5806 |
| Legal Assistance | |
| Western MA Legal Services – Franklin | 413-774-3747 |